Web Survey Bibliography
This paper examines respondent reactions to and performance on a CASI (computer-assisted selfinterview) portion of a CAPI (computer-assisted personal interview) survey. We first examine whether there are systematic differences between those who choose to do CASI themselves and those who seek the aid of the interviewer in completing these items. We then explore whether the decision to do CASI has any impact on the quality of data collected. This study appears to be virtually unique in the respect that a record was kept of whether respondents actually completed the CASI items themselves, or had the interviewer assist them. We found that 21% of respondents used some form of interviewer assistance in completing the self-administered items. In most other studies including self-administered portions (whether computer-assisted or paper-and-pencil), there is little discussion of this issue (see for example, Jobe et al., 1994; O'Reilly et aL, 1994; Tumer, Lessler and Devore, 1992). We infer from this that one of three things may have occurred: (a) respondents were pressured into completing the items themselves, (b) interviewers assisted respondents, or (c) these cases were treated as nonresponding units. We suspect that the second option may be likely in many surveys containing selfadministered components. Given that interviewer administration may defeat the purpose of self completion (increased privacy leading to more truthful reporting of highly sensitive behavior), it is important to examine the extent to which this might be happening. The Self Portraits Study, the subject of the present paper, also differed from other self-administered surveys in two other respects. First, many self-administered modules of surveys are designed to elicit reports of highly sensitive and sometimes illegal behaviors, such as drug use and high-risk sexual practices, whereas the Self Portraits CASI questions were of a more general attitudinal nature. Second, many of the CASI applications to date have been on surveys of younger persons, a group that may be regarded as comfortable, or at least familiar, with computer technology. Self Portraits, in contrast, included older persons. Although these differences may limit the generalizability of these results to other CASI studies, they also facilitate certain analyses which might otherwise not be possible. Specifically, we can examine respondent preferences (as evidenced by their behavior) for self-completion versus interviewer-completion of CASI items.
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Web survey bibliography (4086)
- Using the Internet to survey patients with diabetes; 1998; Crownover, A. J.
- The 10 commandments of electronic market research; 1998; Buchwald, J.
- Internet focus groups are not focus groups - so don't call them that; 1998; Greenbaum, T.
- Conducting Surveys Over the World Wide Web; 1998; Gould, E., Gurevich, M., Pagerey, P. D.
- The top 10 FAQs about on-line research; 1998; MacElroy, B.
- Development of a Standard E-Mail Methodology: Results of an Experiment; 1998; Schaefer, D. R., Dillman, D. A.
- Using Internet/intranet web pages to collect organizational research data; 1998; Stanton, J. M., Rogelberg, S. G.
- Market research on the web; 1998; McCullough, D.
- What constitutes adoption of the Web: A methodological problem in assessing adoption of the World Wide...; 1998; Abels, E. G., White, M. D., Gordon-Murnane, L.
- Conducting full-profile conjoint analysis over the Internet; 1998; Orme, B., King, C.
- World-Wide Web survey research made easy with WWW Survey Assistant; 1997; Schmidt, W. C.
- Getting a foot in the electronic door Understanding why people read or delete electronic mail; 1997; Tuten, T. L.
- Internet marketing research: resources and techniques; 1997; Forrest, E.
- Feeling thermometers versus 7-point scales. Which are better?; 1997; Alwin, D. F.
- Electronic methods of collecting survey data: A review of E-research; 1997; Tuten, T. L.
- Editing of survey data: How much is enough?; 1997; Grandquist, L., Kovar, J. G.
- Designing rating scales for effective measurernent in surveys; 1997; Krosnick, J. A., Fabrigar, L. R.
- Some Considerations for Conducting an Electronic Mail Study with University Students; 1997; Williams, A. N., Morphew, C. C., Nusser, S. M.
- The Effect of E-Personality on Research Results; 1997; MacElroy, B.
- Search no Further. Yahoo!'s Audience Analysis Project - A Case Study; 1997; Kottler, R. E.
- The Internet: Access grows, policies lag; 1997; Frost, M.
- Research and the Internet: An e-mail survey of sexual orientation; 1997; Sell, R. L.
- The Effect of New Data Collection Technologies on Survey Data; 1997; Nicholls II, W. L., Martin, J.
- Update on the Internet Usage Survey; 1997; Bremer, J.
- A study of factors affecting responses in electronic mail surveys; 1997; Good, K. P.
- On-line focus groups: four approaches that work; 1997; Jacobson, P.
- Are Internet surveys ready for prime time; 1997; Davis, G.
- Conducting On-Line Focus Groups: A Methodological Discussion; 1997; Gaiser, T. J.
- Internet research: still a few hurdles to clear; 1997; Weissbach, S.
- Using the Internet for quantitative survey research; 1997
- Internet surveys: Does WWW stand for "Why waste the work?"; 1997; Eaton, B.
- Assessing Student Attitudes: Computer Versus Pencil-and-Paper Administration; 1997; Antons, C. M., Dilla, B. L., Fultz, M. L.
- Mail Surveys for Election Forecasting? An Evaluation of the Columbus Dispatch Poll; 1996; Krosnick, J. A.
- The VSB-Center savings project: Data collection methods, questionnaires and sampling procedures; 1996; Nyhus, E. K.
- The how and why of response latency measurement in telephone interviews; 1996; Bassili, J. N.
- The Direction of context effects. What determines assimilation or contrast in attitude measurement?; 1996; Sudman, S., Bradburn, N. M., Schwarz, N.
- SUS - A quick and dirty usability scale; 1996; Brooke, J.
- Response latency as a signal to question problems in survey research; 1996; Bassili, J. N., Scott, S. B.
- Psychological sources of context effects in survey measurement; 1996; Sudman, S., Bradburn, N. M., Schwarz, N.
- Cognition and communication: Judgmental biases, research methods, and the logic of conversation; 1996; Schwarz, N.
- Addressing disturbing and disturbed consumer behavior: Is it necessary to change the way we conduct...; 1996; Petty, R. E., Cacioppo, J. T.
- Sampling error and selecting intercoder reliability samples for nominal content categories; 1996; Lacy, S., Riffe, D.
- CGI scripts: Gateways to World-Wide Web power; 1996; Kieley, J. M.
- Evaluation of a computer-assisted self-interview component in a computer-assisted personal interview...; 1996; Couper, M. P., Rowe B.
- Is May Research Ethical?; 1996; Duncan, G. T.
- Virtual research exists, but how real is it; 1996; Roller, M. R.
- Doing the right thing: Ethical cyberspace research; 1996; Boehlefeld, S. P.
- Handling "Don't Know" Survey Responses: The Case of the Slovenian Plebiscite; 1995; Rubin, D. B.; Vehovar, V.; Hal, S. S.
- The effect of computer-assisted interviewing on data quality: A review.; 1995; de Leeuw, E. D., Hox, J., Snijkers, G.
- Subsequent questions may influence answers to preceding questions in mail surveys; 1995; Schwarz, N., Hippler, H. J.